Updated August 24, 2026
My PVC is stuck in Pending
On clusters created since August 26, 2026 the raff-block default storage class is always present — check kubectl get storageclass and the PVC’s events (kubectl describe pvc <name>). On older clusters created without storage nodes there is no default storage class — recreate the cluster (it will include raff-block), or use Object Storage for S3-style needs.
Scale-down says a node “could not be emptied”
A PodDisruptionBudget blocked eviction — the pool’s status message names the pod. That’s the platform protecting your availability: fix the PDB (e.g. maxUnavailable: 0 with a single replica can never be drained) or scale the workload up first, then retry.
My app went down briefly during scale-down
Workloads with one replica restart when their node is drained — there’s no second copy to serve meanwhile. Run 2+ replicas with a PodDisruptionBudget (minAvailable: 1) for anything that must stay up; the drain then waits for the moved pod to be ready.
A node shows Cordoned
Someone (or a scale-down in progress) marked it unschedulable. kubectl uncordon <node> reverses a manual cordon; a scale-down uncordons automatically if it aborts.
The cluster shows “Delete failed”
Teardown hit an infrastructure error and stopped without removing anything, so nothing is half-deleted or wrongly billed. Click Retry delete — if it persists, contact support with the cluster ID.
Creating a cluster returns 402 from the API
On a subscription account the API charges the saved payment method automatically. A 402 means the charge could not be set up — usually no active card, or a card that can’t be auto-charged. Fix the payment method under Billing → Payment methods and retry, or create the cluster from the dashboard.
kubectl says connection refused / certificate error
Re-download the kubeconfig from the cluster page (it changes if the cluster was recreated), and check your firewall allows the API — port 6443 is open through the platform baseline, but a custom security group must allow it.
An installed app ignores my custom values
Values are passed to the Helm chart as-is; each chart has its own value names (Grafana uses replicas, Bitnami charts use replicaCount). Check the chart’s documentation. Last modified on August 26, 2026
