Updated August 24, 2026
My PVC is stuck in Pending
The cluster has no storage nodes, so there is no default storage class. Storage nodes can only be added at cluster creation today — recreate the cluster with 2–3 storage nodes, or use Object Storage for S3-style needs.
Scale-down says a node “could not be emptied”
A PodDisruptionBudget blocked eviction — the pool’s status message names the pod. That’s the platform protecting your availability: fix the PDB (e.g. maxUnavailable: 0 with a single replica can never be drained) or scale the workload up first, then retry.
My app went down briefly during scale-down
Workloads with one replica restart when their node is drained — there’s no second copy to serve meanwhile. Run 2+ replicas with a PodDisruptionBudget (minAvailable: 1) for anything that must stay up; the drain then waits for the moved pod to be ready.
A node shows Cordoned
Someone (or a scale-down in progress) marked it unschedulable. kubectl uncordon <node> reverses a manual cordon; a scale-down uncordons automatically if it aborts.
The cluster shows “Delete failed”
Teardown hit an infrastructure error and stopped without removing anything, so nothing is half-deleted or wrongly billed. Click Retry delete — if it persists, contact support with the cluster ID.
Creating a cluster returns 402 from the API
On a subscription account the API charges the saved payment method automatically. A 402 means the charge could not be set up — usually no active card, or a card that can’t be auto-charged. Fix the payment method under Billing → Payment methods and retry, or create the cluster from the dashboard.
kubectl says connection refused / certificate error
Re-download the kubeconfig from the cluster page (it changes if the cluster was recreated), and check your firewall allows the API — port 6443 is open through the platform baseline, but a custom security group must allow it.
An installed app ignores my custom values
Values are passed to the Helm chart as-is; each chart has its own value names (Grafana uses replicas, Bitnami charts use replicaCount). Check the chart’s documentation. Last modified on August 24, 2026
