Updated May 8, 2026 A member’s access on Raff is built from up to two kinds of grants — one account role (optional) and one project role per project they’re added to. This page walks the dashboard flow for changing or removing any of those grants without re-inviting the member. If you want to remove the member from the account entirely (instead of just adjusting one of their grants), see Remove a member. The actions on this page are the granular per-grant ones.Documentation Index
Fetch the complete documentation index at: https://docs.rafftechnologies.com/llms.txt
Use this file to discover all available pages before exploring further.
Open the member’s row
In Team & Projects → Members, find the member and click the chevron on the left of their row to expand. The expanded row shows two sections — Account Access and Project Access — each independently manageable. The Account Access section shows the member’s account role (if any). The Project Access section lists every project they have a role on. Each grant has its own⋮ menu.
Change or remove a project role
On the Project Access section, click the⋮ next to any project row.
| Action | What happens |
|---|---|
| Change Role | Opens a role picker prefilled with the current role. Pick any Project role — System (Project Admin, Operator, Project Member, Viewer) or any Project-scoped Custom role you’ve created. Save. The new role applies immediately on the member’s next page load |
| Remove | Removes the member’s grant on this project only. They keep all their other grants. If this was their only project grant and they have no account role, removing it leaves them as a member with no access — they’ll see an empty dashboard until you grant them something else. The member is not deleted — to remove them entirely, see Remove a member |
Change or remove an account role
The Account Access section works the same way for the member’s account role. If they have one, the section shows the role with a⋮ menu offering:
| Action | What happens |
|---|---|
| Change Role | Pick a different account role — Admin, Billing, Member, or any Account-scoped Custom role |
| Remove | Removes their account role. The member keeps all their project roles; their badge on the Members list flips to Project-only |
Adding a project after invite
The + Add to Project button in the Project Access header isn’t a “change role” action — it’s the equivalent of granting access to an additional project after the member has already accepted an invite. Pick a project and a project role; the member gains that grant immediately, no email step. This is how a member who started with one project ends up on three — invite once, add to more projects as their responsibilities grow.Effects of a change
| Change | When it takes effect |
|---|---|
| Promote (more permissions) | The member sees the new permissions on next page load — open dashboards refresh, new resources become visible |
| Demote (fewer permissions) | The member loses access immediately; if they had a page open that they no longer have access to, the next API call fails with 403 and the page redirects |
| Remove a project grant | The project disappears from their project picker, all of its resources become invisible to them on next load |
| Remove an account role | They lose account-wide visibility (members list, billing if they had it, etc.) but keep all their project access |
Restrictions
A few rules the dashboard enforces:- You can’t change your own roles — a member with permission to manage members can change other members’ roles, but not their own. Ask another account-role holder (or the Owner) for self-promotions.
- You can’t change the Owner’s roles — the Owner has full access by definition; the role picker isn’t shown for the Owner row.
- You can’t remove the only
account.members.manageholder — the dashboard prevents you from removing or demoting the last member who could manage other members. There has to be at least one path back to inviting/managing.
Related
Invite a member
Add a teammate at account or project scope.
Remove a member
Remove the member from the account entirely.
Roles, scopes, and the Owner
The Account vs Project model.