Before you start
- A Raff Keep server whose status is Installed.
- You are signed in to the Raff dashboard and may manage servers in the server’s project (
vm.manage). Other members see “The logins this install created are shown once, to someone who can manage servers in this project.” - A password manager or another safe place to keep them.
Steps
1
Open the server's page
Click Keep in the sidebar and open the stack. At the top, a box says “Raff Keep created logins for this server. They are shown once: after you open them you can show them again for 10 minutes, then Raff deletes its copy.”
2
Show the logins
Click Show the logins. The box turns green: “Everything you need to get in. Copy it now.” Each row has a copy button:
Under the rows: “The built-in Administrator signs in only in the VNC console, with the password you chose when you created the server.”

3
Save them, then click I saved them
Copy every row into your password manager. The box says who saw the logins and until when you can show them again, 10 minutes after you first opened them. Click I saved them to have Raff delete its copy at once.
Verify
The box closes once the 10 minutes end or you click I saved them. The Users tab then says who the logins were shown to and that Raff keeps no copy. Sign in with them: see Connect with Remote Desktop.Rules
- Shown once, to one person. The first person to click Show the logins sees them, and only that person can show them again, for 10 minutes. Anyone else sees who they were shown to and when.
- Dashboard only. The logins are never sent by email and never shown to an API key.
- Unopened for 7 days: Raff deletes them. The box says “The logins this install created were not opened within 7 days, so Raff deleted them.” Set new passwords as below.
Lost a password
With Raff Guardian (every choice except Install only):- Open the Users tab. Your logins are tagged “your admin login (Raff Keep)” and “Trader login (runs your terminals)”.
- Click New password on the login and confirm Set a new password. If your account asks for a two-step code, enter it.
- The new password is shown once, only to you, in this browser. Copy it and click I saved it.
Next steps
Connect with Remote Desktop
Which login to use and where.
Logins and the Administrator
Why Remote Desktop uses your own admin login.