Which login to use
Before you start
- The server is Installed and you saved its logins. See Get your logins and passwords.
- A Remote Desktop app: Windows App on Windows, Mac, iPhone and iPad, or Remote Desktop Connection on Windows. Or use the browser.
- Your address may reach the server. The Connect with Remote Desktop card says “Reachable only from …” or “Open to every address”.
Steps
1
Open Connect
Open the server’s page under Keep and click Connect. The menu offers:
- Download Remote Desktop file: a file for your admin login.
- Remote Desktop file for the trader (MetaTrader): a file for the trader login.
- Open Remote Desktop in the browser: Remote Desktop in a new tab, no app needed.
- Open VNC console: the server’s own screen.
- Copy address: the server’s address with the Remote Desktop port, such as
203.0.113.10:3389.
2
Sign in
Open the downloaded file in your Remote Desktop app, or use the browser. Enter the login’s password. In the browser the sign-in fills in your admin login and says “Raff Keep server: sign in as admin-k7q, or as trader-m2p to see your terminals. The built-in Administrator signs in only in the VNC console.”
3
Leave without stopping anything
On a MetaTrader server, close the Remote Desktop window to leave: your terminals keep running. Sign out closes them.
Verify
You see the Windows desktop. On a MetaTrader server signed in as the trader login, every terminal is open. With Raff Guardian on, the Users tab lists your session.Work as an administrator
- Your admin login is an administrator, but programs that change Windows ask you to confirm. If a tool says access is denied, right-click it and choose Run as administrator.
- PowerShell remoting (
Enter-PSSession,Invoke-Command) and admin shares such as\\server\c$answer “Access is denied” for your admin login. Windows gives an administrator other than the built-in Administrator a limited token over the network, and Raff keeps that default. Sign in over Remote Desktop and use Run as administrator, or use SSH with one of your account’s SSH keys as your admin login. - Where SSH runs on a Raff Keep server, it takes keys only; passwords are off.
Use the VNC console
The VNC console is the server’s own screen, so it works even when Remote Desktop does not. Click Connect, then Open VNC console.- Sign in as Administrator with the password you chose at setup, or as any other login.
- To type a password, use Type text in the console’s bar: it types into the field that has focus, key by key. Paste only fills the server’s clipboard.
- On a MetaTrader server with auto start on, the trader login is signed in and the screen is locked. Choose Other user on the Windows screen to sign in as someone else.
Change who can reach Remote Desktop
With Raff Guardian on, open the Security tab. Who can reach Remote Desktop offers Any address, Only my address or A list of addresses, and Raff Guardian applies the change on the server. The VNC console does not use Remote Desktop, so it works whatever you choose. With Install only, change the Windows Firewall rules on the server yourself.Next steps
Logins and the Administrator
Why the built-in Administrator is off Remote Desktop.
Troubleshooting
Cannot sign in over Remote Desktop.